Thomas Verschoren (Zendesk)

All remote MI5 staff must maintain a workspace that meets the agency’s security and confidentiality requirements. Work may only be conducted on MI5-issued, encrypted devices with multifactor authen...

Transitioning from remote to hybrid work involves several logistical and security considerations. Staff returning on-site will receive a badge reactivation notice and must complete an updated Secur...

Staff wishing to change their working model — for example, from on-site to hybrid, or hybrid to remote — must submit a Working Location Change Request. This can be done by opening a Service Request...

MI5 offers three working models balancing security and flexibility: on-site roles for tasks requiring secure facilities and close collaboration; hybrid roles combining office and remote work with s...

Staff occasionally undertake short-term assignments or collaboration visits at other MI5 offices within Europe. To maintain operational security and ensure smooth coordination, all visits — whether...

The Berlin office houses MI5’s European research and analytical teams. Its facilities include high-security data labs, technical research suites, and private briefing areas equipped for classified ...

The Madrid hub coordinates logistics and field activities across southern Europe. It features mission-planning rooms, secure vehicle storage, and 24-hour access for authorised personnel. Entry is b...

Located within a shared inter-agency complex, the Amsterdam Liaison Centre focuses on intelligence exchange and partnership with EU counterparts. The site offers shared conference rooms, secure doc...

The Paris office provides regional coordination and diplomatic support, assisting agents working across France and neighbouring territories. Facilities include temporary workstations, encrypted com...

The London headquarters is the operational heart of MI5, housing central command, training, and administrative teams. Staff have access to a secure communications hub, a state-of-the-art training w...